Privacy Policy
Effective Date: August 17, 2026
Smoky Ridge Rock Shop (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website, contact us, or make a purchase.
Information We Collect
When you use our website or make a purchase, we may collect information you provide, including:
- Name
- Email address
- Phone number
- Billing and shipping address
- Order and transaction information
- Other information you voluntarily provide to us
We may also automatically receive certain technical information, such as your IP address, browser type, device information, and information about how you use our website.
Payments
We use Square to process payments. When you make a purchase, your payment information may be collected and processed directly by Square. Smoky Ridge Rock Shop does not necessarily receive or store your complete credit or debit card information.
Square handles your information according to its own privacy practices.
How We Use Your Information
We may use your information to process and fulfill orders, communicate with you about purchases, provide customer service, prevent fraud, maintain our business records, improve our website and services, and comply with applicable laws.
If you choose to receive promotional emails or other marketing communications, we may also use your contact information for those purposes.
Sharing Your Information
We may share information with companies that help us operate our business, such as Square, website hosting providers, shipping providers, and other service providers.
We may also disclose information when required by law or when reasonably necessary to protect our business, customers, or legal rights.
We do not sell your personal information for money.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate properly, remember preferences, understand how visitors use our website, and support third-party services.
You may be able to control cookies through your browser settings.
Data Retention and Security
We retain personal information for as long as reasonably necessary to fulfill orders, maintain business records, resolve disputes, and comply with legal obligations.
We use reasonable safeguards designed to protect personal information. However, no method of electronic storage or transmission can be guaranteed to be completely secure.
Your Privacy Choices
Depending on where you live, you may have certain rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.
You may contact us using the information below to make a privacy-related request.
Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
Third-Party Services
Our website may use or link to services operated by third parties, including Square. These third parties have their own privacy policies and practices.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, contact us through the contact page